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If you have problems or technical difficulties with the thriXXX software (installation problems, unexplained crashes etc... ), please read the FAQ first. Probably your problem can be solved by following the hints there.

Otherwise please fill out a trouble report accurately and send it to us. The more information you provide concerning the problem, the better our techs can help you to solve it. Please also attach the according log file (depending on the software causing the problem) as it contains important information and error messages that help us to locate and analyze the problem.

Frequently Asked Questions (FAQ)

Trouble Report

We recommend that you install the latest graphics drivers for your video adapter, before using thriXXX products.
You can get current drivers from the vendor or the manufacturer of your PC.
If this is not possible, you can download drivers directly from the manufacturer of the graphics chip. Please consider, that some special features (e.g. 3D-glasses, extended settings, ...) may not be supported by these drivers.

Click here for links to graphics drivers

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